03 July 2021

Choosing Reputable Heating and Boiler Repair Services in Edinburgh

Do you live in Edinburgh and have a broken heater or boiler? Whether it is not working properly or is about to be faulty, it is important to employ the services of a professional to fix the problem. Otherwise, it may escalate further and cause damage to property and lives. 

Finding trustworthy and qualified pros in Edinburgh might be hard, especially since there are many options available. But it won’t be a good idea to choose at random. A professional can quickly understand what the repairs involve and offer expert advice for maintenance after rendering their services. So, instead of trying to patch things up by yourself or asking just anyone to help out, consider hiring skilled personnel.

Now, when you need heating and boiler repair in Edinburgh, you may wonder which professional should help you with the repairs. Would it be a plumber or an engineer? In this guide, we will discuss the difference between both, and which one you should consider. We will also enumerate the factors to keep in mind when hiring the services of a repair company.  

Should I Hire a Plumber or an Engineer?

When your heater or boiler has issues, it might be challenging to decide which of the professionals to hire. Well, a plumber is not the same as an engineer, but they can help you with the repairs. A plumber works on various things like bathroom installations, drainage fixtures, installation of appliances, and cold and hot feeds.

Aside from these, a plumber can install a gas appliance, if registered to carry out such services. They should hold a license that allows them to work on gas equipment, not only water plumbing systems. On the other hand, an engineer specialized in heating and gas appliances can repair boilers. So, whether you choose to employ an engineer or a plumber, you must ensure that they are registered to repair gas appliances. 

Factors to Consider When Choosing a Heating and Boiler Repair Service in Edinburgh

In Edinburgh, like every other place in the United Kingdom, there are many choices available when looking for a heating and boiler repair service. Choosing the best one is not easy without keeping in mind certain factors. Now, here are seven important factors to consider to enable you make an informed decision.

1. Search for Reputable Companies Using Credible Sources

One credible source we have today is the internet. It holds more than 90% of the important information we need. By using it, you can find different companies and check their credibility. On certain third-party review sites like Checktrade and Trustpilot, there are reviews and testimonials from past clients and customers of various businesses. These testimonials are credible as the site owners try to verify them before publishing them on their site. 

Also, you can read reviews on the social media pages of those businesses, especially on Facebook. In this technological era, many companies have websites. You will typically find testimonials and reviews from past clients there. 

You can also get their contact information such as physical office address, telephone number, and email address on the websites. Consider using any of the information to contact them, so you can hear directly from them or even request references of their previous clients. In this way, you will get first-hand viewpoints from those who have previously employed their services.

Another credible source you can use is trusted family members and acquaintances. They may have hired such services in the past, so you can ask them for recommendations. You can click on https://patch.com/california/sancarlos/classifieds/gigs-services/94261/what-is-the-difference-between-a-plumbing-and-heating-engineer to learn more about the differences between a plumbing and an engineering company.

2. Check for License and Confirm its Credibility

In the United Kingdom, professionals who have licenses to work on gas heaters or boilers must be Gas Safe certified. So when hiring any heating and boiler repair service, verify that their license is on the Gas Safe website. This license means that they have skillful training and the necessary qualifications to do a good job for you.

3. Check for their Experience

A reputable heating and boiler repair business with many years of experience will surely give you top quality repairs. For years, they have been building important skills and undergoing training that is necessary to achieve this. They also have a good reputation that has made them continue existing and functioning in the industry after many years.

If a business doesn’t do sound repairs, it will lose customers and in a long run, cease to exist. So when looking for a heating and boiler repair business, choose one that has enough experience and a track record of doing a great job.

4. Check for Certifications and Qualifications

A company with certifications will follow a strict ethic code and would have carried out various technical examinations, so they have qualifications in the field. You can check or ask if the repair company you have in mind has its members under certain professional bodies like CIPHE (Chartered Institute of Plumbing and Heating Engineering). This professional body ensures that its members use the latest inventions in their field when carrying out repairs and installations.

5. Ask for Manufacturer Preference

It is possible that the heating and boiler repair business has a preference in repairing boilers from a particular manufacturer. This is common with companies that get repair jobs for a particular brand most of the time. As a result, they have become experts and know every part of the appliance and how to make it work when it is faulty. Therefore, asking the repair company if they have any manufacturer preference will save you money and time.

6. Check if They Have Bonds and Liability Insurance 

Gas appliances pose risks that could be deadly at times. When repairing heaters or boilers, a professional will make sure he or she is properly kitted and will try to avoid situations that could cause explosions or overheating of gas systems. But sometimes, this situation can be unavoidable. To avoid 'bearing the brunt' by being liable when such unfortunate situations occur, it is advisable to hire a repair company that has insurance and bonds.

7. Consider Costs 

It is important to consider the cost of your boiler repair when looking to hire a repair company. Before the engineer or plumber commences work on your appliance, there will be discussions on what the problem is, how it will be fixed, and what that would cost. If you have a budget, try to have more than one heating and boiler repair service in mind. Compare the prices they offer and choose the best one for you and your budget. 

Always remember that the quality of a repair is more important than the amount it costs. This doesn’t mean that an expensive repair will be high quality or a cheap one will give you issues. Make sure that you do not go for just any price. Consider the other above-mentioned factors when making your decision. You can also read this article to see what a boiler repair may cost in the UK.

Final Thoughts

After the repairs are done, it is important to ask the repair company for a written document. This should show the work done and the costs incurred during the repairs. This documentation can be important to you when applying for insurance. Hopefully, this informative guide will be of great help to you when deciding which heating and boiler repair service to hire in Edinburgh.

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