08 March 2021

How to Find Kitchen Appliance Repair Contractors In New York City

If you have a faulty kitchen appliance, you must be wondering where you can find a company with the ability to fix it properly. This may not be an easy task, but with these few tips, we guarantee that you will get the best repair contractor.

Don’t Try To Rush It

This is one of the most important steps you need to follow. You may really need your appliance to be fixed quickly, but choosing a contractor hastily could really cost you. Being inconvenienced a bit is better than getting your appliance damaged because of a hasty decision.

Ask about their Experience

Each company has different levels of experience so make sure to ask them about it. If you don’t know what to ask you could question them about the following: 

How long has the business been running? Always look for a contractor who has been in the business for over a year. A company that has a long track record like Fuse HVAC & Appliance Repair of New York is more likely to have experienced workers. There is still a chance that a new company might be able to provide great services, but it is still a lot safer to pick a company that has been in business for a while. 

Ask For References

Can the contractor you picked give you references? Many reputable contractors out there can assist you in finding people’s reviews about their services or give you references. You could find references and reviews from…

  1. Their current customers. Ask your contractor for some references from either their previous or existing customers. 
  2. Communities on social media. A Facebook group could give you recommendations or reviews from people living around you. They may also have a comments section you can drop your questions in.    

Find Out If They Have Licensing and Insurance

You need to make sure that any contractor you are thinking of hiring is licensed and insured. If you see that they are not treading carefully. This is because it happens, and they might end up damaging your appliance. And the thing is that you will be the one to bear that cost unless they are properly insured. Most repair companies will readily show you the license numbers so don’t forget to ask. Visit https://www.icnj.com/blog/how-to-make-sure-your-contractors-are-properly-licensed-and-insured/ to find out how to check if your contractor is properly licensed and insured. 

Find Out Whether They Are Factory Authorized

It is always important to find out about this. Being factory authorized means that whatever professionals working for that company have gone for background checks. It also means that a certified trainer has trained them on that appliance they are repairing. Interestingly, any factory-authorized company will be happy to discuss this. 

Find Out Whether They Carry Out 24 Hour Services 

Let us say your refrigerator broke down in the evening but you just restocked it. If you don’t fix it immediately the food in it might go bad. Some companies close by around nine in the evening so they won’t be able to address the problem at that time. Hiring a 24-hour repair company will ensure that your emergencies are taken care of even late in the evening. 

Look at the Way They Respond to Any Bad Reviews

It is not really possible for a company to be able to satisfy all their customers. If you see that a company has many good reviews with just a few bad reviews, they may be good. The important thing here is how that company responds to the bad reviews. If a company responds rudely to the review, it shows that they do not care about their customers. But if they apologize and offer to fix the issue, it means that they are willing to please their customers. Click here to see what research revealed about reviews. 

Ask How Much Their Services Will Cost

This is the last question you should ask if you have followed all the previous steps. If you have multiple companies you are thinking of hiring, this final step can help you determine which to pick. 


These are the few steps you need to follow to find the right appliance repair contractor. They may be very easy steps, but they will have a big impact on the kind of contractor you get. Just try them and see how they work out.

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